I came here last week to get my engagement ring fixed since it was worn out/bent due to wearing it so much and exerting so much pressure to it. Since my ring is platinum the metal is usually soft and can lose its shape easily. Albert himself was able to explain everything to me in details and gave me options. He was very kind and very informative. He fixed my ring in a short amount of time and cleaned it making it look brand new! I would definitely recommend him and will be coming back. Thank you so much Albert :)